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The Citizen's Charter was a British political initiative launched by the then Prime Minister, John Major, on 22 July 1991, less than a year into his premiership.〔For details about John Major, see the official (Number 10 Downing Street ) web site.〕 ==Aims== It aimed to improve public services in the UK by: *Making administration accountable and citizen friendly. *Ensuring transparency and the right to information. *Taking measures to cleanse and motivate civil service. *Adopting a stakeholder approach. *Saving time of both executant and the clientele. * Easily under stability and quantified works. All services would have to publish clear targets for levels of service. Dozens did so, from hospitals to prison services, local government offices to fire services. One part of the initiative was the granting of "Charter Marks" to those public bodies meeting defined standards. 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「Citizen's Charter」の詳細全文を読む スポンサード リンク
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